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Accessing Library Resources and Services Online: Off Campus Information

A guide to help NOVA faculty, students, and staff access library resources and services off campus.

Library Resources & Services Off Campus

The NOVA Libraries are always available online, even if you're off-campus!

Library services are being provided remotely during normal business hours.
For service after business hours, please use the Ask a Librarian 24/7 chat service below.

See below to learn how to access our online library collections, get research help for your assignments (students), and arrange library instruction for your class (faculty).

24/7 Help

24/7 Chat

 

Or check our website for

Answers to Common Questions

Access Library Resources Off Campus

All NOVA faculty, staff, and students can access the library's online collections from anywhere in the world with an internet connection!

Use the links and instructions below to get started with some common library tasks. Need help? Email your campus library or use the 24/7 chat service on this page.


FAQ

My library book is due today! Will I be fined for returning it late?

Don't worry! The libraries will automatically adjust due dates. Library books and borrowed materials should not be returned until normal operations resume.


Where can I get help finding sources or citing sources?

Use the 24/7 "Ask a Librarian" chat available here. You can also email your campus librarians or use the Citation Help guides.


I am trying to access a library resource, I have logged in, but I am still not able to get access. What should I do?
Here are some basic things you can try:

  • Try a different browser – for example, if Chrome shows errors, try Firefox or Safari.
  • Clear your browser’s cache and cookies.
  • Disable any ad-blockers or other browser extensions that may disrupt authentication.
  • Check that you have cookies enabled.
  • If you are using a link, go directly through the library website (catalog, AtoZ list), manually find the resource, and try to access it.

I need to use a textbook for class that is on reserve in the library.

NOVA Libraries course reserves are unavailable. Contact the NOVA Bookstore for information about the VitalSource digital textbook borrowing program. 


I'm supposed to have library instruction/a library tour for my class. 

Faculty, contact your librarian or email your campus library to discuss online options. Students, check with your professor!


Click here for more library FAQ!