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Accessing Library Resources and Services Online

A guide to help NOVA faculty, students, and staff access library resources and services off campus. Questions? Contact Library Technical Services at LTS@nvcc.edu.

Need Help?


For individual research help, schedule an appointment to meet with a librarian.


Troubleshooting

I am trying to access a library resource, I have logged in, but I am still not able to get access. What should I do?

  • Try a different browser – for example, if Chrome shows errors, try Firefox or Safari.
  • Clear your browser’s cache and cookies.
  • Disable any ad-blockers or other browser extensions that may disrupt authentication.
  • Check that you have cookies enabled.
  • If you are using a link, go directly through the library website (catalog, AtoZ list), manually find the resource, and try to access it.