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Accessing Library Resources and Services Online

A guide to help NOVA faculty, students, and staff access library resources and services off campus. Questions? Contact Library Technical Services at

Need Help?


For individual research help, schedule an appointment to meet with a librarian.


I am trying to access a library resource, I have logged in, but I am still not able to get access. What should I do?

  • Try a different browser – for example, if Chrome shows errors, try Firefox or Safari.
  • Clear your browser’s cache and cookies.
  • Disable any ad-blockers or other browser extensions that may disrupt authentication.
  • Check that you have cookies enabled.
  • If you are using a link, go directly through the library website (catalog, AtoZ list), manually find the resource, and try to access it.