We need to manually enter all patron barcodes; i.e. for a new student or returning student with a new student ID (MyNOVA Card).
If you scan a patron barcode and receive the error message 'Patron was not found.' follow the instructions below.
Required Role: Circulation Desk Operator or Manager OR Circulation Desk Operator – Limited (student workers)
Instructions
1. Navigate to Manage Patron Services (Fulfillment > Checkout/Check In > Manage Patron Services).
2. Search for the patron by entering their MyNOVA username or EMPLID (student ID number). Select the patron from the drop-down menu and click Go.
3. Patron information shows. Click the linked MyNOVA username in the ID field to view user details/patron record.
4. The patron's account information will display. Click on the Identifiers tab. To add a new identifier (i.e. barcode), click Add Identifier on the right hand side of the screen.
5. A drop-down menu will open and default to Barcode. Scan or enter the barcode in the Value box. Click Add and Close.
